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Welcome to the Online Education Platform for the

Florida Certification Board!



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    Available courses

    The purpose of this course examines the Baker Act law and addresses: who qualifies for Baker Act services, the different methods used to initiate services at a Baker Act facility, the services that individuals can receive, and discharge procedures. The target audience for this course is professionals who encounter individuals who may receive services in a Baker Act facility, such as a qualified professional, law enforcement officer, or emergency department staff.  Three (3) continuing education credits or hours are available with successful course completion.

    This free course addresses the provisions in the Baker Act that relate to long-term care facilities and residents.  Before taking this course, please it would be helpful to take the course entitled Baker Act Basics on this site.  This course offers 1 continuing education credit or hour after successful completion of the final course exam.

    This free course addresses the provisions in the Baker Act that relate to emergency medical providers.  Before taking this course, please it would be helpful to take the course entitled Baker Act Basics on this site.  This course offers 3 continuing education credits or hours after successful completion of the final course exam.

    This free course addresses the provisions in the Baker Act that relate to minors.  Before taking this course, please it would be helpful to take the course entitled Baker Act Basics on this site.  This course offers 1 continuing education credit or hour after successful completion of the final course exam.

    This webinar-based course, available at no cost,  is intended for persons who work in law enforcement. It addresses the basic tenets of the Baker Act and Marchman Act Laws, particularly related to the actions of law enforcement.  Two and one-half (2.5) continuing education credits/hours are offered after completion of the course and  successful passing of the course exam.

    This course is an interactive, self-paced course  - new in August 2017.  It is more expansive than the webinar-based course on this site.  2.5 continuing education hours are available after successful course completion. 



    This a webinar-based course that is presented in two modules.  It addresses the basic tenets of the Baker Act Law and addresses individual rights.  Three and one-half (3.5) continuing education credits/hours are offered after successful completion of the course exam.

    A new narrated and interactive course, Introduction to the Baker Act, is now available.  If you need to take a refresher on the Baker Act, please take the new course. 

    This free course addresses the scope of Florida's Marchman Act, Chapter 397, F.S., highlighting the changes to the law enacted in 2016.  This course is designed to help behavioral health professionals understand their role and responsibilities in initiating Marchman Act petitions, the legal procedures involved, and the strengths and limitations of the involuntary assessment and treatment process.  Two and one-half (2.5) continuing education credits or hours are available with successful course completion.


    Many advances have been made to promote behavioral health recovery concepts and practices.  This course addresses the values, structure, and components of recovery-oriented systems of care. It offers practical examples of how behavioral health professionals and organizations can incorporate the types of recovery-focused services and supports that have been proven effective for persons with mental health and substance use conditions. Three (3) continuing education credits or hours are available after successful course completion.

    This course is offered at no cost.  This course will help learners better understand the basics of clinical evaluation from diagnosis, to case conceptualization, to treatment planning.  Four (4) continuing education credits or clock/contact hours are available after successful course completion.

    This 3-hour course is offered at no cost. The purpose of the course is to help participants better understand PWIDs and why this population is considered high-priority by funders and policy makers. It will also review effective strategies for working with injection drug using populations.

    This course is available at no cost. It examines the gender-specific barriers that women with substance use disorders and/or co-occurring mental health disorders often experience when attempting to access treatment and recovery supports. It also explores the rationale and specific methods for creating and sustaining welcoming environments for women. 3 continuing education or contact/clock hours are offered.

    This free course helps prepare behavioral health professionals to identify potentially suicidal persons, determine immediate risk of suicide, and help reduce the risk of a suicide attempt or completion through a safety planning and referral process.  Four (4) hours of continuing education are offered with successful completion of the final course exam.

    This webinar-based course is offered at no cost. This course is not as clinically-oriented as the Suicide Prevention full course.  It provides an overview of the prevalence of suicide, effective methods to prevent suicide, the types of evidence-based suicide risk assessments that are available, and interventions for persons at risk for suicide. Learners can earn 2.5 continuing education credits/hours for successful completion of the course. 

    This course has been completely updated for 2017. It is designed to provide child welfare professionals with a foundational knowledge base to serve parents with behavioral health conditions who come in contact with the child welfare system.  3 continuing education credits/hours are provided with successful course completion. 



    This course is available at no cost.  Two (2) continuing educational credits, or contact/clock hours are provided with successful completion of the course and post-test. 

    This version of the MI course is complete with audio narration. It's is available at no cost.  Five (5) continuing educational credits, or contact/clock hours are provided with successful completion of the course and post-test. 

    This course is available at no cost. It is an updated and narrated version. Three (3) continuing educational credits, or contact/clocks hours are provided with successful completion of the course and post-test. 

    This course is available at no cost. Four (4) continuing educational credits, or contact/clocks hours are provided with successful completion of the course and post-test.

    This narrated course completes the series for child welfare professionals.  It is available at no cost and offers two (2) continuing education credits or contact.clock hours with successful completion of the course and post-test.

    This free course, designed for those who work as Peer Specialists, offers an overview of the health care industry and its array of services, costs, accessibility options, system organization, and financing. This course also shows the linkage between the primary health care system and the behavioral health care system, and addresses future roles in new integrated systems for Peer Specialists.  2.5 continuing education credits/hours are available with successful course completion.


    This course is designed to assist persons in preparing to take the certification examination for the Certified Recovery Support Specialist credential at the Florida Certification Board.  It is also helpful for persons who are applying for the Certified Recovery Support Specialist credential since much of the core knowledge is similar. Five (5) continuing education credits or contact/clock hours are available for full completion of this course.

    This webinar-based course is for administrators, managers and supervisors who wish to increase their understanding of organizational readiness to provide professionally-delivered peer support services, and learn how to develop the structural supports necessary for a successful peer support program.  1.5 continuing education units/hours are available with successful completion of the course exam.

    This course provides the essential and legislatively mandated 4-hours of training for persons who have been appointed as Guardian Advocates under the Baker Act.  Four continuing education credits and contact/clock hours are offered after successful completion of the course exam.

    This course provides the essential and legislatively mandated 4-hours of training for persons who have been appointed as Guardian Advocates under the Marchman Act.  Four continuing education credits and contact/clock hours are offered after successful completion of the course exam.


    This webinar-based course is offered at no cost. It is part of a 4-webinar series on Care Coordination.  The series addressed the common components necessary to build and coordinate care coordination services across the spectrum of care coordination partnerships.  Against the backdrop of Florida’s evolution of care coordination for the delivery of behavioral health services, this webinar will explore the foundational elements and processes for effective care coordination. 

    Learners can earn 1.5 continuing education credits/hours for successful completion of the course. 

    This webinar-based course is offered at no cost. It is part of a 4-webinar series on Care Coordination.  The series addressed the common components necessary to build and coordinate care coordination services across the spectrum of care coordination partnerships.  This webinar-based course addresses practical and tested methods and tools that assist in building the care coordination foundation. 

    Learners can earn 1.5 continuing education credits/hours for successful completion of the course. 

    This Care Coordination Learning Collaborative took place in 2017.  Enrollment was originally open to the Learning Collaborative participants only.  The posted webinars and care coordination resources that were a part of the Learning Collaborative can be of assistance to others who are incorporating care coordination principles and practices in their organizations. 

    This "course" is now open to the public; however, NO CONTINUING EDUCATION CREDITS OR HOURS ARE AVAILABLE. This is for resource purposes only.  The Enrollment key to get into the course is: 2017CCLC

    This 4-hour course is designed to introduce the fundamental principles, processes and rationale for cultural and linguistic (CLC) competence for any staff of a health and/or human service organization. It lays the groundwork for learning to accept and respect differences among the diverse populations they may serve. Most importantly, it focuses on the individual learner to help motivate him or her to be more self-aware of person cultural values, biases, and skills.

    This course is free with an enrollment key which is the word - culture.

    This webinar-based course assists providers, agencies and systems understand the relevance cultural and linguistic competence, and how the use of the national CLAS standards can have on the delivery of health care and health outcomes.  1.5 continuing education credits/hours are awarded with successful completion of the course exam.

    This 5-hour course expands personal awareness to include multicultural awareness, and seeks to develop insight into how cultural identities and influences impact the counseling relationship.It also explores the origins and theories of multicultural counseling, and identifies the competencies and accompanying skills that a counselor can immediately put into practice.

    This course is free with an enrollment key which is the word - culture.

    This 5-hour course takes a close look at how organizations can make cultural competency come alive. It explores cultural and linguistic competence from an organizational perspective and provides a variety of frameworks for organizational assessment, development, and capacity building.

    This course is free with an enrollment key which is the word - culture.

    This course is based on a webinar presented on August 3, 2016.  One (1) continuing education credit/hour is provided after successful completion of the course exam.

    Florida’s Stay on TRAC - Tobacco Retailers Accountability Course - is an interactive on-line course that is designed to assist retailers and their employees understand the responsibilities and liabilities that go along with selling tobacco and other nicotine products. The goal of this training is to prevent the sale of tobacco and other nicotine products to minors.

    This training, funded by the Florida Department of Children and Families, is available AT NO COST to the employee or the company!


    Florida Stay on TRAC es un curso para los minoristas del tabaco. Este curso es un curso interactivo, en línea diseñado para ayudar a los comerciantes y sus empleados entienden las responsabilidades y obligaciones que van junto con la venta de tabaco y otros productos de nicotina. El objetivo de este entrenamiento es evitar la venta de tabaco y otros productos de nicotina a los menores de edad.

    Esta formación, financiado por el Departamento de Florida de los niños y las familias, está disponible en sin costo para el empleado o la empresa!



    We are all called upon to be leaders at some point in our lives. While some people seems to be "born leaders", others may have to work at acquiring the skills to be effective leaders. Either way -- born or made-- leaders must understand the process of leadership and how to make it work.

    This course provides a definition of leadership, a summary of leadership theories and an explanation of leadership traits and styles. Leadership competencies are identified and the elements of effective leadership are defined.

    This course offers 4 Continuing Education credits in the Leadership Domain.

    This course introduces seven areas that are fundamental to the development of effective leadership skills.  This course requires an "enrollment key."  Use the word leadership for that key.

    This course is for FCB-approved centers or organizations that offer online certification examinations.  It delineates the roles and responsibilities of an FCB certification examination proctor, how proctors manage testing site schedules, and provides instructions for how to use the exam software. Registration for this course is restricted and requires an enrollment key that will be issued to exam proctors by the FCB.